Support

Contact Us

Have a question, found a bug, or want to share feedback? We'd love to hear from you.

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Email us

For general questions, feedback, bug reports, or support:

support@platehog.com

We typically respond within 24 hours on business days.

Billing & subscriptions

Questions about Pro plans, refunds, or payments.

billing@platehog.com

Privacy & legal

Data requests, CCPA inquiries, or legal questions.

privacy@platehog.com

Frequently asked questions

Quick answers to common questions.

How do I check a plate?

Go to the homepage, type 2–7 characters, select your state, and hit Check. Results appear in under 2 seconds.

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How does the watchlist work?

Sign in, check a plate, and tap Watch. We’ll monitor it and email you (or text, for Pro users) when it becomes available.

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What states are supported?

We currently support live checks in 9 states: CA, FL, KS, ME, NY, OH, TN, VA, and WV. Texas and Pennsylvania are coming soon.

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How do I upgrade to Pro?

Visit the pricing page to choose between a 30-day pass or monthly subscription. Pro unlocks SMS alerts, 50 watchlist slots, and bulk checks.

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How do I cancel my subscription?

Go to Account Settings and click Manage Subscription. You can cancel anytime — you keep Pro until the end of your billing period.

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Is the availability data accurate?

We query state DMV systems in real time, so results match what you’d see on the DMV website. However, availability can change at any time.

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